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What should I do if my EntroPay Virtual Card gets lost or is stolen?

April 26, 2017card entropay Lost stolen virtual

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What should I do if my EntroPay Virtual Card gets lost or is stolen?

1 Answer

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If you believe that your EntroPay Account password has been compromised or that your account has been accessed without your permission, you should change your password online immediately and inform our Customer Support. You should treat your EntroPay Virtual Card as if it were cash. Guard the EntroPay Virtual Card numbers the same way you would do with cash or any other credit card. Your liability is always limited to the amount you have loaded on your EntroPay Virtual Card. This means that if you load an EntroPay Virtual Card with just enough funds to cover the purchase you do not run the risk of any significant losses. If you believe that your EntroPay Virtual Card has been compromised you should destroy it immediately.