Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What should I do if my computer is having trouble displaying video or playing sound in DreamBox Learning?

April 26, 2017Computer displaying Dreambox learning playing sound video

0

Posted

What should I do if my computer is having trouble displaying video or playing sound in DreamBox Learning?

1 Answer

0

Posted

In order to check your computer requirements please go to the Parent Dashboard and click on the “Check your Requirements” link. When you click on this link DreamBox Learning will check your Adobe Flash Player version, computer display resolution, cookie settings and help you check the audio on your computer. This should help determine if there is an issue with your computer requirements. If you continue to have problems please do not hesitate to contact our customer support team!