What should I do if my baggage has been lost during my flight with nas air? Am I entitled to compensation?
In the event of lost baggage, passengers should notify one of our Passenger Services Officers immediately. If your baggage cannot be traced after fourteen (14) days, nas air will compensate you based on a calculation determined from the weight of the lost baggage multiplied by the rate of SAR 35 per kilo. The maximum weight is 20kgs per passenger.
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