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What should I do if my baggage has been lost during my flight with Mihin Lanka? Am I entitled to compensation?

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What should I do if my baggage has been lost during my flight with Mihin Lanka? Am I entitled to compensation?

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In the event of loss or damage to baggage the airline’s responsibility is limited USD 20 (or local currency equivalent) per kilo for checked-in baggage, provided, loss of baggage has been reported to the airline, prior to leaving the customs area and if not traced within 14 days.

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