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What should I do if my Authentication Image or Phrase is not the one Ive seen before when previously signing into Online Banking?

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What should I do if my Authentication Image or Phrase is not the one Ive seen before when previously signing into Online Banking?

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A. Stop and do not enter your Password. Contact your branch immediately at 541-776-5350 (Medford) or 541-482-3886 (Ashland) and have available the answer to your security question you provided to us.

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