What should I do if Im told my Passport to Prana is inactive when I try to use it at a participating studio?
When you purchase your Passport to Prana online, we activate your card before sending it to you by mail. When you purchase your Passport to Prana at a participating yoga studio, that studio should activate the card for you, even if you don’t use it for a class on the spot. If the studio inadvertently forgot to activate your card or was delayed in doing so because they didn’t have computer access in-studio, please use our website to activate your card.
Related Questions
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- What should we do if the same person tries to take more than one class at our studio using the Passport to Prana?
- What should I do if Im told my Passport to Prana is inactive when I try to use it at a participating studio?
