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What should I do if I think my BT Homesafe alarm is not working, or not reporting incidents from my home?

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What should I do if I think my BT Homesafe alarm is not working, or not reporting incidents from my home?

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First of all, try a full walk test, and test the contact information in your online account. If this fails, call the BT Hoemsafe helpdesk for assistance.

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