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What should I do if I receive the error “Uncaught exception: java.lang.NullPointerException.”?

April 26, 2017Error exception java.lang.NullPointerException uncaught

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What should I do if I receive the error “Uncaught exception: java.lang.NullPointerException.”?

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This message normally means that the Java program installed on your BlackBerry has encountered a problem. To resolve this problem, remove and replace the battery from the device and restart it. If this does not work and you are a member of West Campus, Southampton, or Manhattan, please call Client Support at (631) 632-9800. East Campus users please call 4-HELP.