What should I do if I purchase online but no SecureCode request screen appears?
You should first make sure that you are entering the payment information for your enrolled card correctly, and that you have submitted a final checkout request to continue with your purchase. If you wish to see whether you are conducting your purchase with a merchant that is participating in the SecureCode program before you proceed visit our website at www.firstambank.com and view the SecureCode information under “Card Services”. Participating merchants will also display the MasterCard SecureCode logo. Be sure your browser settings are set to enable Java Script.
Check to see if the merchant is a participant of MasterCard SecureCode by visiting http://www.mastercard.com/us/gateway.html Participating merchants will also display the SecureCode logo. If the merchant is a participant of Securecode, and you do not see the SecureCode request screen, you should do the following: 1. Make sure you are entering the payment information for your enrolled card and have submitted a final checkout request 2. If you have pop-up stopping software on your system, be sure to set it to allow pop-ups from www.securecode.com/pcfinancial for example by adding this url to your “safe list” 3. Be sure your Internet settings are set to enable Java Script 4.
