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What should I do if I purchase online but a CardGuard receipt does not appear?

April 26, 2017appear cardguard online purchase RECEIPT

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What should I do if I purchase online but a CardGuard receipt does not appear?

1 Answer

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First, check to make sure that the card you used for the purchase is one that you have registered with the Navy Federal CardGuard service. Second, determine whether the merchant is a participating CardGuard merchant. If the merchant is participating and you are using the right card, contact the merchant’s Card Services center.