What should I do if I make a mistake in administering a paper-based assessment or something happens during the administration session that may have detrimental effects on assessment results?
If you make an error in administering a paper-based assessment (e.g., provide faulty instructions, do not use the appropriate time limit, do not provide an applicant two pencils and the pencil provided breaks), then be sure to administer the assessment again as soon as possible. If something occurs during the administration that is likely to affect an applicant’s score (e.g., fire drill, significant interruptions that may affect a person’s concentration, individual getting sick), then give the applicant the benefit of the doubt and re-administer the assessment at the earliest possible convenience.