What should I do if I have not received my 5% Cashback Bonus after making a category purchase?
First, be sure to check the terms of the program. You earn 5% Cashback Bonus on category purchases up to the dollar amount of purchases specified in each program so make sure that your purchase was in the correct category and your total purchases in the category have not exceeded the dollar amount specified for that program. Also, please note the date of your category purchase and the date that you signed up for the program as you will earn 5% Cashback Bonus beginning on the start date of the program or the date you signed up, whichever is later. Finally, 5% Cashback Bonus is generally posted to your account within eight weeks. If you still have questions about your 5% Cashback Bonus, log in to Account Center to send us a secure message or call 1-800-DISCOVER (1-800-347-2683).
