What should I do if I have a problem or a question regarding Sterilite products that Ive purchased?
We value your business and want to ensure that you are fully satisfied with your Sterilite products. Please e-mail any product-related questions or comments using our Contact Us menu option and we will respond promptly. If you are requesting replacements please furnish the product item number, which is located on the bottom of each of our items. In addition, we need the product color, the reason for your request, and your complete street address to ensure proper shipping. (We do not ship parts to P.O. Boxes.) Sterilite Corporation may request a proof of purchase before sending a product replacement. We do not offer product coupons or monetary reimbursement. A replacement and shipping charge may be assessed. Our address is: Sterilite Corporation P.O.
