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What should I do if I experience problems viewing SQL check in 16-bit color with Remote Desktop?

April 26, 2017color desktop experience problems remote sql viewing

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What should I do if I experience problems viewing SQL check in 16-bit color with Remote Desktop?

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When viewing the SQL Check GUI in remote desktop using a color-depth less than 16-bit, you may experience problems such as flickering, refresh stalling, or a GUI crash. CAUSE: There is a known issue with the redrawing method in the application at less then 16-bit color. SOLUTION: Please increase the resolution of your remote desktop connection to 16 bit color. You can find this option under the Display tab -> Colors section. If you have comments, feedback or need assistance with a topic that is not covered in the FAQ, please email us at freeware@idera.com.