What should I do if I do not remember the refund or tax due amount for the year I have selected to signup with?
• Review the tax return you submitted to the Virginia Department of Taxation to verify this amount (see Who Can Use iFile?). If you cannot locate your income tax return or have trouble finding the refund or tax due, please call Customer Service at (804) 440-2549 for assistance. or • Select a tax year for which you know your refund or tax due amount. How much does it cost to use VATAX Online for Individuals? There is no cost to use VATAX Online for Individuals. What type of equipment and software is required? You will need a computer with a standard browser and access to the Internet. The browser must be Netscape version 4 or higher, Internet Explorer version 4 or higher, or AOL version 4 or higher. If the Tax Department adjusts my return, will it be reflected in VATAX Online for Individuals? No. iFile only maintains a copy of the tax information that you submitted. How can I get a copy of the Confirmation Page for a return I filed using iFile? Login to iFile as a Returning User. Select
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