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What should I do if I am unable to use mySupermarket because of my store settings?

April 26, 2017mysupermarket settings store

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What should I do if I am unable to use mySupermarket because of my store settings?

1 Answer

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If you’re a Tesco shopper, you can make your Tesco account accessible to mySupermarket by following these four easy steps: • Visit http://www.tesco.com/groceries and login to your Tesco account. • Click on ‘My account’, and then select ‘Accessibility options’. • Please ensure that the little box next to where it says ‘Use access site’ is not ticked. • Confirm changes and log out. Once you’ve done this, please return to mySupermarket.co.uk and try again. If you’re an Ocado shopper, you can make your Ocado account accessible to mySupermarket by following these easy steps: • Visit http://www.ocado.com and login to your Ocado account. • Click on “Settings” in the top right of your screen. • Click on “HTML and Accessibility”. • Please ensure that the ‘Standard’ option is selected. • Click ‘Save’ and log out. Once you’ve done this, please return to mySupermarket and try again.