What should I do if excess moisture collects underneath the Thumbguard (or Fingerguard)?
A. Condensation can accumulate under the device due to a lack of ventilation, causing possibility of redness, irritation, or discomfort. To prevent this from happening, here are a few steps you can take: – Apply a hydrophobic cream (such as calendula cream, Vaseline, Desitin, etc) to the child’s skin before putting on the device. We do not recommend using alcohol-based hand sanitizers or hand wipes because the alcohol dries out the skin without creating a protective film or barrier, making it easier for moisture to penetrate. – Use a hairdryer several times a day to dry the child’s skin. -Create small holes –around ¼”- in the device to allow easier air circulation, using a tool such as a hole punch, belt punch, or scissors.