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What should I do if an ePay payee has not posted my payment?

April 26, 2017ePay payee payment posted

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What should I do if an ePay payee has not posted my payment?

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Please allow a few days for your payee to process your payment. If your payee has not posted the payment to your account after a few days, verify that the address for the payee is correct. Contact the payee to determine if the payment has been received. If it has not, contact ePay support at 1-866-579-7498 for options. ePay support representatives are available from 6:30 a.m. to 1:00 a.m. Central Time, Monday through Friday.