What should I do if a student appears in my class roster but doesnt get in contact with me nor responds to my e-mails, or if I get contacted by student that is not on my roster?
Try to get an updated class list from your department to determine if there are any students who have dropped or added your course, or contact OLL to get information on students that may have registered without filling out the appropriate online registration form. In some cases, students register through their advisors, or manage to bypass the restrictions on registering for online courses via the Diamond Line. Consequently, OLL class lists may not reflect these students contact information. In situations like these, we try to contact the student by telephone, in order to obtain his/her e-mail address and establish a communication bridge between him/her and the instructor. However, it is ultimately the student’s responsibility to get in contact with his/her online course’s instructor by no later than the first week of classes.
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