What should I do if a punchout isn working properly?
If you’re being asked for a username and password when trying to access a punchout, it may be a browser-related issue. Also, some punchout suppliers require third-party cookies to access their website. These instructions may help: • Clear your browser’s history or cache • Confirm your browser accepts third-party cookies. To adjust cookie settings: • Firefox (PC): • From the Tools menu, select Options. • Click the Privacy icon in the navigation bar along the top of the Options box. • Confirm “Accept cookies from sites,” “accept third party cookies,” and “keep until they expire” are selected and accept. • Firefox (Mac): • From the menu bar, select Preferences. • Select Privacy and check the box: “Accept cookies from sites/Accept third party cookies, keep until they expire.” • Internet Explorer (PC): • From the Tools menu, select Internet Options. • Click the Privacy tab and move the slider to the security level that will accept all cookies. • Safari (Mac): • Select Preferences. • Select
