What should I do if a member presents a Health Plus ID card which has “Unassigned” for the PCP?
The term “unassigned” means that the member has not yet selected a PCP. If possible, the member should dial the Health Plus Member Services Department immediately at 1-800-300-8181 and notify the plan that he/she has selected you as their PCP. Members who do not select a PCP within 30 days of enrollment are assigned to a participating provider in their area by Health Plus.
