What should employers know about their workers’ compensation policies?
Most workers’ compensation insurance polices require participation in Medical Provider Networks (MPN). Carrier-specific MPN notices must be issued to all employees whenever a policy is written with a new carrier. Improper notification may result in non-defendable medical bills. It is paramount that your MPN industrial clinics understand your operations. Periodically schedule staff physicians to tour your facilities so they are familiar with your operations. A representative of your management team should visit the MPN clinics to verify the level of service offered, including how the facility is operated, cleanliness and overall care. What can an employer do to help the claim process run more smoothly? Ongoing education is key: • Reinforce that all claims or incidents must be reported immediately to supervisors, management and the insurance carrier. • Provide proper documentation to employees, including claim forms and MPN notices at the time an injury occurs. • Reinforce the need for e
