What should Customs do in general if they notice an irregularity?
Question: What should Customs do in general if they notice an irregularity? Answer: In all cases of alleged irregularities, Customs should provide the proof which led them to their conclusions that there has been an irregularity. Customs should check the CUTE-Wise system and if termination records are missing the inquiry procedure should be initiated. If proof materials have not been presented articles 8 and 11 of the TIR Convention should be applied, meaning that the person directly liable has to be contacted and the correct time limits have to be respected.