What should customers do while waiting to get their recall letter?
A. While waiting to receive a recall letter, customers should ensure that their tires are properly inflated and properly maintained. Bridgestone/Firestone recommends a pressure of 30 pounds per square inch. Customers can call the toll-free customer hotline (1-800-465-1904) or contact their nearest company-owned Firestone Tire and Service Center for instructions on the process for getting their tires replaced.
Related Questions
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