What should consumers do if they suspect that they have a counterfeit drug?
A, If a consumer believes that they may have received a counterfeit drug, they should check with their pharmacist first. The pharmacist will know if the manufacturer recently changed the appearance, flavor, or packaging of a drug product. Also, if a pharmacy changes from one generic manufacturer to another generic manufacturer for dispensing the same drug, the color or shape of the drug product may be different. In this event, your pharmacist can verify that it is not a counterfeit and can explain the change.
