What should be done to protect personal information contained on inter-library loan forms?
• Personal information should only be disclosed when necessary. If the borrowing library is responsible for returning the material, there is no need for the patron’s personal information to be disclosed to the lending library. If the inter-library loan system requires transmittal of the patron’s personal information, then the libraries should have an information sharing agreement in place to protect the security and confidentiality of the personal information shared.
