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What should be considered when terminating HCWs for unacceptable conduct at work?

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What should be considered when terminating HCWs for unacceptable conduct at work?

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A. There must be evidence showing the behavior occurred repeatedly. This may include a history of client complaints, notes in the HCW’s file, or interventions made by the Case Manager. The client may have a calendar showing when the HCW was late or absent from work.

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