What should a salesclerk do when the clerk suspects that a customers ID is fake or has been altered?
If a retailer suspects that an ID is unreliable, the retailer should refuse the sale. Selling to an underage customer violates the rule. However, if an underage customer presents a fake or altered ID, and the retailer reasonably relies in good faith on the ID, FDA will not bring a compliance action. Fake ID cards may be difficult to detect, but many fake cards are obvious due to their poor quality. There are also some companies that sell manuals showing pictures of current, valid driver’s licenses for each state. These manuals may help the retailer to determine whether or not an ID card is valid.
