What should a patient do if her facility refuses to permanently transfer her original mammograms and other medical records to another facility or to her doctor?
She may file a complaint with the facility’s accreditation body listed on the MQSA certificate. If the accreditation body is unable to resolve the complaint, it will refer the case to FDA or the State Certifying Body. Some facilities claim they are bound by State or local law to retain permanent records, but this practice is contrary to the MQSA regulations. If the facility has a signed statement by the patient requesting the transfer, the facility will not be cited under MQSA for failure to retain the records.
Related Questions
- What should a patient do if her facility refuses to permanently transfer her original mammograms and other medical records to another facility or to her doctor?
- Does the doctors validation expense include the transfer of medical records from doctor to doctor?
- Can a doctor be sued for not giving a patient their medical records at a timely manner?
