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What should a customer do with the gift card once the funds are depleted?

April 26, 2017card customer depleted funds gift

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What should a customer do with the gift card once the funds are depleted?

1 Answer

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Keep the gift card, even after the balance is depleted, in case items need to be returned. A merchant might ask a customer to present the gift card as proof of purchase. For all other questions regarding the gift card, please contact the management office or email clientsupportsupervisors@storefinancial.com. Please be sure to provide the sixteen (16) digit card number.