What should a consumer do if he or she believes she has become a victim of false or inaccurate credit reporting?
The first thing the consumer must do is contact the creditor, any involved collection agencies and the credit bureaus in writing, via certified mail, to demand a “reinvestigation” of the credit derogatory. My firm requires potential clients to seek reinvestigation themselves before we will sign up their cases. It is absolutely required that a consumer use certified mail when corresponding to a creditor, collector or credit bureau regarding an alleged false derogatory. There are two reasons: first, the consumer must document his or her entire case if the case is ever to be successful at trial. Phone calls positively do not do the trick. Second, the creditor and the credit bureau are required to perform their reinvestigation within 30 days after receiving the demand for reinvestigation. The date upon which the certified letter is received by the credit bureau determines the first day of this 30-day period. Thus, the certified letter triggers the legal requirements of the creditor and the
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