What Should a Bargain Shopping Consumer Know?
While it will be interesting to see how the lawsuits asserting Overstock’s misrepresenting prices will be decided, the consumer intending to do some discount online shopping or even in-person buying must know his rights. For example, L.A. County’s Department of Consumer Affairs advises customers to do their own legwork and verify the best deals in town. In the case of an overcharge, it is crucial to immediately make this fact known to the sales clerk. If this interaction does not resolve the problem, the consumer must attempt to discuss the matter with a manager. If this step fails to bring about a resolution, the Department of Consumer Affairs wants to hear from you. Sources ABC 30: “Overstock.com accused of false advertising” GadgeTell: “Walmart’s Black Friday deception draws flood of complaints” L.A.