What services are covered by telephone emergency services in Title II?
“The phrase telephone emergency services applies to basic emergency services – police, fire and, and ambulance – that are provided by public safety agencies, including 9-1-1 (or, in some cases, seven-digit) systems. Direct access must be provided to all services included in the system including services such as emergency poison control information. Emergency services that are not provided by public entities are not subject to the requirement for direct access.” “Commonly Asked Question Regarding Telephone Emergency Services,” US Department of Justice, Civil Rights Division, Disability Rights Section. What is direct access? “Direct access means that telephone emergency services can directly receive calls from TDD and computer modem users without relying on State telephone relay services or third party services.” “Commonly Asked Question Regarding Telephone Emergency Services,” US Department of Justice, Civil Rights Division, Disability Rights Section. How many TTYs do I need in my cente
Related Questions
- Does title II require that telephone emergency service systems be compatible with all formats used for non-voice communications?
- Does title II require that telephone emergency service systems be compatible with all formats used for TDD communications?
- What services are covered by telephone emergency services in Title II?
