What security measures does Toronto SMIS employ?
A. Staff are required to log-in to the web-based system from a City-authorized computer using a password. Their level of access to client information is based on their role in the emergency shelter. The system will automatically log-out a user if the computer is left idle. Staff must re-enter their password to get back in. Toronto SMIS also monitors staff activity in the system. All client information is stored on a secure network server that blocks any unauthorized access. Any client information printed from the system is stored securely, as is the current practice with paper files. Q6. Does anyone have access to all of the data? A. Only the database administrators (DBAs) have full access rights. As a standard practice, however, DBAs are bound by non-disclosure agreements that prohibit them from releasing personal information without proper consent or authorization. Q7. Is Toronto SMIS linked to the Ontario Works database? A. For shelters that pay Personal Needs Allowance, Toronto SMI
