What screen resolution should the students computer monitor be set to?
The Screen Resolution should be set to: 1024×768 or higher. The students computer displays a screen that is blank except for a Red X in the upper left hand corner: The DVTC site does not support the default Microsoft JAVA Virtual Machine (JVM), which is built into IE 6 and earlier. You will need to install Sun’s JVM if you do not have it. (If you have IE 7, Sun’s JVM is built in.) To install Sun’s JVM, first remove Microsoft’s JVM. You can do so by installing or updating to the latest version of IE 6 (SP1 or greater), installing IE7, or installing the Windows XP Service Pack 1a (or greater). The students computer is not displaying DVTC POP-Ups. Students should disable POP-UP blockers on their computers while using the DVTC. If the following screen appears on the students computer: The students computer does not have access to outbound port 8080. Have their network engineers open it, or have the student take the course from a computer or location that will allow access to port 8080.
