What safety procedure is adopted when service users are travelling?
It is important that service users follow the instructions of drivers and Passenger Assistants. In particular, service users should not attempt to open and shut the doors of the vehicle. All service users should wear seatbelts, where fitted, when travelling in the vehicle. Smoking on any vehicle (including the driver and Passenger Assistant) is forbidden. This includes journeys en-route to the first pick-up point.
