What role does the CommBridge team provide in helping an agency use CommBridge?
The CommBridge team helps the involved agencies figure out how to best use CommBridge for their particular needs. This includes giving advice on what paradigm to use and advice on specific application issues regarding the interface, as well as working with the agencies to define the service. Once this has been completed, the CommBridge team installs the MQSeries product with the appropriate systems administration personnel and possibly network/firewall personnel, and installs all of the CommBridge components needed for the transfer. In addition, the CommBridge team provides support to agencies in using the CommBridge toolkits. When the installation of CommBridge is completed, the team performs connectivity testing, using test data to ensure that the data can be successfully sent and received. Once the agencies are ready to test, the team provides any needed support. After the interface is in production, the team provides any needed Production support in case there are any problems. If
