What role do resellers and partners play in Ciscos strategic vision moving forward?
Partners and resellers are and will continue to be critical to the success of Cisco Systems. In a rapidly-changing environment, these partnerships become even more important. For instance, we have a goal to grow our revenues by 30-50% in the next 3-5 years in economies that are strong. Without our resellers, we would have difficulties extending our sales reach to meet this goals. It is only natural that we consider our partners as a direct extension of the company we work together to help one another reach every short and long-term goal. What news are you sharing at the summit? We’ve got a lot going on from new products to specializations to customer service initiatives. I’ll share with you three highlights: • First, we are announcing Partner OnLine Access (PAL), an online customer satisfaction tool that provides certified channel partners with a key competitive advantage real-time access to customer satisfaction data. Through PAL, we are empowering our partners with the same tools and
