What role do quality accounts play in public accountability?
Boards must be transparent on performance and plans – they need to engage patients and the public in evaluating performance and determining plans. Monitor has placed a new requirement on NHS foundation trusts to report on the quality of care their organisations deliver ‐ and how they plan to improve it ‐ as part of their annual reports. Quality reports will help to develop more transparent and accountable public reporting and ensure that boards have clear priorities and achievable plans in place for driving improvement. Patients and the public can use this information to hold boards to account on the commitments they make.
