What role do families and clients have in the referral process?
It is important that families and clients are active participants in the treatment and rehabilitation process since the decision to enter a residential program is an important one. Families and clients are welcome to talk with an East House Admission Coordinator to learn about our services, program expectations and locations and how they match the interests of the client prior to a formal referral by a community service provider. While a community service provider may recommend East House or other residential programs, ultimately, the individual client needs to decide that they want to enter and participate in the program. As a result, visiting the program and meeting with other clients and staff is often very important in helping individuals make their decision.