What rights does an applicant have, if he/she is not satisfied with any decision made by HAP?
A. An applicant has the right to appeal any decision denying benefits or contesting the amount of benefits allowed. No particular format is required. Simply submit a written statement of your objections to the district office. The appeal will be reviewed at the district level. If favorable action cannot be taken, your appeal will be submitted to higher headquarters. If a favorable decision cannot be made at this level, a final decision will be by the Deputy Assistant Secretary of the Army for Installations and Housing.
