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What rights does a patient have if a provider refuses to allow access to mental health records (other than psychotherapy notes)?

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What rights does a patient have if a provider refuses to allow access to mental health records (other than psychotherapy notes)?

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Under HIPAA privacy regulations, if the provider refuses to allow access to the records, the provider must provide a written denial. The written denial must contain the following information: a. the basis for the denial; b. the right to review by a licensed health care professional designated by the provider (including a description of how to exercise the right to review); c. the right to file a complaint with the provider, and the right to file a complaint with the Department of Health and Human Services Office for Civil Rights. Note: These same federal requirements for denial of access and notice apply to denial of access to x-rays and EKG, EEG and EMG tracings by HIPAA-covered providers. This is because HIPAA privacy regulations provide greater access to these records than California law does.

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