What resources are available if a customer has trouble?
Musicmaker’s has woodworkers on hand to answer email and phone calls during normal business hours. Most problems are easily handled. We supply replacement parts, often for free, and we have lots of gimmicks on hand to take care of such mistakes as drilling oversized holes for pins or eyelets, touching up wood filler to match surrounding grain, adding decorative inlays, rosettes or decals to cover blemishes, etc.
