What repairs are covered by Garland’s Heirloom guarantee?
Our lifetime guarantee covers the mechanical/functional working of your USA-made writing instrument. Many times, we receive items that only need repair due to improper replacement of the refill or lead. Other writing instruments are returned that are decades old, or have experienced a lifetime of use in just a few years. We take pride in fixing as much as we can at no charge to our loyal clients. Don’t you wish your new vehicle came with as good a warranty as your Garland? As with all things, sometimes an item just needs to be replaced with something new or different! Even when an appliance or a pair of shoes is still working and functional, you might want to replace it with an updated model. Please visit our retail store to purchase a new writing instrument when you are ready to replace your well-worn Garland.