What recourse do students have if they feel their STARS Transfer Guide is not being honored?
There is a formal appeals process in place if students feel their STARS Transfer Guide is not being honored. However, as of today, the AGSC/STARS Office has had ZERO appeals. Students who are having problems are encouraged to work with the individual point of contact at the two-year institution from which they are transferring. The two-year point of contact will in turn contact and work with the four-year point of contact to try to rectify the transfer problem or issue. If students have questions or concerns, they can also contact our office at (334) 670-3690 or e-mail the STARS Office. Also see questions # 17 & 18 above.
Related Questions
- How frequently is transfer information updated on the STARS Transfer Guide and how do I know when something has changed?
- What are the time limits on STARS Transfer Guides and Contracts and what catalog do students graduate under?
- How does using a STARS transfer guide/contract protect me (the student)?
