What quality measures can be used around clubs, coaches and volunteers in addition to quantitative measures?
Agreed KPIs with partner organisations already exist and it is to be presumed that these have given high quality feedback. ISPAL recommends that Sport England continues to pursue similar quantitative measurements but recognises the value of more qualitative measurements to add value to these. The detail of these would need time to develop and this should be done through partnership and negotiation with relevant agencies and organisations. However, they should, given ISPALs view of Sport Englands overarching purpose, focus on barriers to participation, areas where participation is very low, attitudes and experiences of hard to reach and disadvantaged groups.
