What quality assurances does Xytex make?
A. Xytex guarantees that insemination materials will arrive on or before the requested date. The semen samples will either be unwashed (for ICI), washed (for IUI) or vials prepared especially for ART procedures, as specified by your clinic, within the technical meaning of washed and unwashed. Xytex agrees to waive all or a portion of shipping fees for shipment not received by the time requested by the physician. Xytex makes a “Quality Commitment” of providing a minimum of 30 million motile sperm per milliliter in the thawed material, whether washed or unwashed. Xytex provides a minimum of 15 million motile sperm per milliliter in the thawed ART vials. This is a commitment rather than a guarantee because there are numerous accepted methods of counting sperm; each yields different results. The “Quality Commitment” is limited to the seven days after shipment of units from a Xytex warehouse including transit time. Washing an unwashed specimen voids the “Quality Commitment.” Semen is intend
