What quality assurance and control measures does Cobra undertake?
A. Ensuring quality is our highest priority. We believe that the “better, faster, cheaper” approach is not effective unless we can sustain superior quality in our work products. We engage in quality assurance measures at every stage in a client engagement. We not only promulgate quality control best practices but also can integrate our clients’ preferred quality control measures into our own. We also conduct comprehensive initial training for our Indian attorney team with the involvement of your attorneys, followed by close audits of all work-product; this helps us correct any misunderstandings or errors and addresses any concerns to ensure superior quality overall.
