What Qualities Make a Good Mediator?
Here are the Top Ten qualities posessed by excellent mediators. The presence of the first two qualities seems pretty key for mediators to be able to learn and develop the next eight characteristics. The reverse of this also seems to be true. That is, those who do not posess or develop the first two characteristics often have difficulty developing one or more of the other abilities – and the quality of their mediation suffers. • A recognition that no one is every completely trained as a mediator and, • An openness to continual self-reflection and learning through working with other mediators, attending continuing professional education programs, seeking and listening to feedback from their peers, clients and co-mediators, and reading and writing about mediation. • The ability to project a non-judgemental attitude toward their clients and their clients’ issues; • The ability to recognize their own biases and deal with them appropriately by disclosing them before or during mediation, by a
