What provisions are made in-flight for incapacitated passengers?
We reserve special seats, easily accessible for passengers confined to a wheelchair. Should any problem arise, the cabin crew will naturally lend a helping hand. At all airports, we offer special services to incapacitated passengers on departure and arrival. Airport staff helps them through immigration control and customs, and collects their luggage from the baggage carousel. This service is free of charge and available round-the-clock. Should you require these services, please let us know while booking your flight so that we have time to make the necessary arrangements.
